At Vegooo, we strive to make your shopping experience as smooth as possible. We understand that sometimes you may need to cancel an order or subscription. This Cancellation Policy explains how and when you can cancel your order, as well as any applicable fees.
Order Cancellation
You may cancel your order at any time before it has been processed and shipped. To cancel an order:
Contact Us Immediately: Email or call our customer service team at [Your Contact Information] with your order number and request to cancel.
Cancellation Confirmation: If your order has not yet been processed, we will cancel it and issue a full refund to your original method of payment.
Processed Orders: If your order has already been processed or shipped, we cannot cancel it. However, you may return the item once it is delivered, subject to our Refund Policy.
Subscription Cancellation
If you have subscribed to any of our services (e.g., a monthly product subscription), you may cancel your subscription at any time. To cancel:
Notice Period: Provide at least 24 hours’ notice before your next billing cycle to avoid being charged for the upcoming period.
Cancellation Confirmation: Once your subscription is canceled, you will continue to have access to the service until the end of your current billing period. After that, your subscription will not renew, and you will not be charged further.
Refunds for Subscriptions: No refunds are issued for partial subscription periods.
Cancellation Fees
In most cases, there are no fees for canceling an order or subscription. However, certain products or services may have specific cancellation terms, which will be outlined in the product description or service agreement.
Special Circumstances
Custom Orders: Orders for custom-made products or personalized items may not be cancelable once production has begun. Please check the product details for specific cancellation terms.
Event Cancellations: If you have purchased tickets or access to an event, cancellation policies will vary based on the event organizer’s terms and conditions.
Contact Us
If you have any questions about our Cancellation Policy or need assistance with canceling an order or subscription, please contact us at:
