At Vegooo, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help. Please review our Refund Policy to understand eligibility requirements and the steps for requesting a refund.
Eligibility for Refunds
We offer refunds on products that meet the following criteria:
Time Frame: Requests must be made within 2-3 business days of the purchase date.
Condition: Items must be unused, in their original packaging, and in the same condition as received.
Proof of Purchase: A valid receipt or order confirmation is required to process any refund.
The following items are not eligible for refunds:
Final Sale Items: Products purchased on sale or at a discount, unless defective or damaged.
Perishable Goods: Items with a limited shelf life.
Digital Products: Non-returnable downloads or digital products.
How to Request a Refund
To initiate a refund, please follow these steps:
Contact Us: Reach out to our customer service team at veego4242@gmail.com or call +91 9897124442 with your order number and reason for the return.
Return Authorization: If approved, we will provide a Return Authorization Number (RAN) and return instructions.
Return Shipping: Customers are responsible for return shipping costs unless the item was received damaged or defective.
Refund Process
Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund.
Approval: Approved refunds will be credited to your original payment method within [X] business days.
Partial Refunds: Partial refunds may be issued if items are not in original condition, damaged, or missing parts.
Non-Refundable Items: If the item does not meet refund eligibility, we will return it to you at your expense.
Special Conditions
Exchanges: If your item is defective or damaged, you may be eligible for an exchange. Please contact us to arrange this.
Gift Returns: If marked as a gift, a gift credit will be issued for eligible returns. Once received and approved, we’ll send a gift certificate to your address.
Contact Us
If you have any questions about our Refund Policy or need assistance with a refund request, please contact us at:
